As a medical practice leader, it is crucial to hire the right people. Human resources management is about managing staff and ensuring that they meet the strategic and operational goals of the medical practice. This module provides an overview and tips on recruiting, selecting, hiring and retaining the right staff to ensure that they will meet the medical practice’s goals.

To get the most out of this module, print out or view the comprehensive pdf guide called “Managing your Medical Office Staff: An HR Guide for Physicians

This activity has not been formally reviewed by the CFPC; however, it is eligible for non-certified credits. Mainpro+ participants may also earn additional certified credits by completing a Linking Learning exercise.

Learning Objectives:

At the conclusion of this activity, participants will:

  • Understand employee recruitment, selection, and hiring processes
  • Develop an effective performance management program for staff motivation and retention
  • Provide leadership to staff in achieving efficiency and competency in a successful medical practice
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Module 1 Managing Your Medical Office Staff  
Unit 1 Managing Your Medical Office Staff