No News is Not Good News: CMPA Test Results Follow-Up

In today’s complex healthcare environment, managing the follow-up of test results can be challenging. Information exchange takes place between multiple providers, using a mix of electronic and paper-based processes. Results can be received in different forms and communicated in different ways, leading to the potential risk associated with miscommunication or follow-through. Recognizing these issues, it is important for physicians to be aware of how to improve their test-results system to provide effective care and improve safety for their patients.

This activity has not been formally reviewed by the CFPC; however, it is eligible for non-certified credits. Mainpro+ participants may also earn additional certified credits by completing a Linking Learning exercise

Learning Objectives:

At the conclusion of this activity, participants will be able to:

  • Describe physician responsibilities for follow-up of test results
  • Define what constitutes a reasonable effort for follow-up of test results
  • Identify potential solutions to improve management of test results


To get the most out of this module, print out or view the following resources:

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Module 1 CMPA Test Results  
Unit 1 CMPA Test Results